Your Data, Our Priority

Understanding Our Privacy Commitment

Your privacy is important to us. This policy outlines how we collect, use, and safeguard your personal information. We strive to create a safe environment where you can interact with us confidently. Here, we provide clarity on what data we gather, the purposes for which we use it, and the measures we take to protect it. Our commitment extends beyond compliance; we aim to build trust with you by being transparent about our practices. For example, we only collect data that helps us improve our services and enhance your experience. We encourage you to read our privacy policy in detail to understand your rights and our responsibilities towards your data privacy.

TreeVine.org (“we,” “our,” “us”) is a nonprofit organization committed to transparency, sustainability, and protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website and services.

By using TreeVine.org, you agree to the practices described below.


1. Information We Collect

We may collect the following types of information:

  • Personal Information (if you provide it):
    Name, email address, mailing address, or other contact details when you sign up for newsletters, participate in surveys, or contact us.

  • Non-Personal Information:
    Browser type, device information, IP address, and pages visited, collected automatically through cookies and analytics tools.

  • Donation Information (if applicable):
    If you make a donation, limited payment details may be collected through secure third-party payment processors. TreeVine.org does not store full credit card information.


2. How We Use Information

We use your information to:

  • Provide and improve our website and services.

  • Send newsletters, updates, and announcements (if you subscribe).

  • Respond to inquiries or requests you send us.

  • Support research, analytics, and reporting to improve nonprofit programs.

  • Maintain website security and prevent misuse.


3. Sharing of Information

We respect your privacy and do not sell or rent your personal information. We may share information only in these situations:

  • Service Providers: With trusted third-party partners who help us operate our website, process donations, or provide analytics.

  • Legal Requirements: If required by law, regulation, or valid legal process.

  • Mission-Related Use: To collaborate with TreeVine partners when needed for shared nonprofit activities, consistent with this policy.


4. Cookies and Analytics

  • TreeVine.org uses cookies and analytics tools (such as Google Analytics) to understand how visitors use our site and improve user experience.

  • You can disable cookies in your browser, but some site features may not function properly.


5. Your Choices

  • Email Communications: You may unsubscribe from newsletters or updates at any time using the unsubscribe link in emails.

  • Data Access/Correction: You may request a copy of your personal information or ask us to update or delete it by contacting us.


6. Data Security

We use reasonable technical and organizational measures to protect your information. However, no system is 100% secure, and we cannot guarantee absolute security of your data.


7. Children’s Privacy

TreeVine.org does not knowingly collect personal information from children under 13. If we learn that such information has been collected, we will delete it promptly.


8. International Visitors

If you access TreeVine.org from outside the United States, please note that your information may be transferred to and processed in the U.S., where privacy laws may differ.


9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date. Continued use of TreeVine.org means you accept the updated policy.


10. Contact Us

If you have questions or requests about this Privacy Policy, contact us at:

TreeVine.org

Understanding Our Data Collection Practices

This section provides a clear overview of the data we collect and the reasons behind it. We gather information to enhance user experience and maintain transparency. Our methods include forms, cookies, and other tracking technologies, ensuring we only capture what’s necessary and relevant.

Your Rights

Understanding Your Rights to Personal Data Access, Correction, and Deletion

You have the right to request access to your personal data that we hold. This means you can ask us what information we have about you, how we use it, and who we share it with. To exercise this right, please contact our support team directly.

If you believe any of your personal data is inaccurate or incomplete, you can request corrections at any time. Just get in touch with us, and we will promptly update your information.

You have the option to request the deletion of your personal data from our records. If you no longer wish to use our services, we can permanently remove your information upon your request.

If you have any concerns regarding your personal data or our privacy practices, please reach out to our customer support. We take your privacy seriously and are here to assist you.

You can contact us through our website’s contact form or by emailing support@ourbusiness.com. We’re always ready to respond to your inquiries about your personal data rights.

security certificates

Secure Payment Process

Data Encryption Enabled

Privacy Policy Compliance

Two-Factor Authentication

Email Us

For questions about our privacy policy, please reach out via email.

admin@treevine.org

Call Us

Feel free to call us for immediate support and assistance.

800-123-4567

Our Office

Visit us for in-person inquiries and assistance.

El Paso, Texas, USA